Rotarycraft ("we", "our", "us") respects your privacy. This policy explains how we collect, use, store, and protect your personal data when you interact with our website or services. We are committed to transparency and compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following categories of personal data:

• Data from forms: name, email address, phone number, and any message you submit via contact or inquiry forms.
• Technical data: IP address, browser type, operating system, device information, and usage data collected automatically through cookies and analytics services.
• Communication data: records of correspondence when you contact us by email or phone.

2. How We Use Your Data

We process your personal data for the following purposes:

• To respond to your inquiries and provide technical support or project guidance.
• To improve our website, services, and user experience through analytics.
• To comply with legal obligations and enforce our terms of service.
• To communicate with you about your requests or projects, if you have initiated contact.

3. Cookies and Tracking

Our website may use cookies and similar tracking technologies to collect usage data and remember user preferences. You can control cookie settings through your browser. Third-party analytics providers (e.g., Google Analytics) may process anonymized data on our behalf. We do not use cookies for advertising or profiling purposes.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website, hosting, email delivery, and analytics. These processors are contractually bound to protect your data and use it only for the purposes we specify. We may also disclose data if required by law or to protect our legal rights.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Form submissions and correspondence are typically retained for up to 24 months after the last contact, unless a longer retention period is mandated.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you.
• Rectification: correct inaccurate or incomplete data.
• Deletion: request erasure of your data, subject to legal obligations.
• Portability: receive your data in a structured, machine-readable format.
• Opt-out / Withdraw consent: object to processing or withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We will respond within the timeframe required by applicable law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Anti-Misrepresentation Statement

Rotarycraft does not make false, misleading, or deceptive claims. We do not use fake endorsements, fake urgency tactics, or misrepresent our affiliation with any third-party brands or organizations. Any project outcomes or performance metrics shared on our website are based on actual work and are presented without exaggeration. We do not guarantee specific results without a written agreement.

9. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us:

Rotarycraft
7883 Nhlanhla Pine

Phone: +27(15)5306479

Email: info@rotarycraft.com

This policy may be updated from time to time. Changes will be posted on this page with an updated revision date.